Privacy Policy
Introduction
sivolarenthosy ("we," "us," or "our") operates the mobile game development platform accessible from sivolarenthosy.sbs. This Privacy Policy informs you about our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
We understand that privacy is fundamental to your trust in our platform. This document explains how we handle your information in accordance with Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable laws.
Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you. The collection methods and purposes vary depending on how you interact with our platform.
Personal Information
Name, email address, phone number, and postal address when you register for courses or contact us.
Learning Data
Course progress, completed modules, quiz results, and submitted projects within our learning management system.
Technical Information
Device information, IP address, browser type, operating system, and usage patterns on our platform.
How We Use Your Information
Your information helps us deliver personalized learning experiences and maintain our platform's quality. We process your data based on legitimate interests, contractual necessity, and your consent where required.
We never sell your personal information to third parties. Your learning progress and achievements remain confidential and are only shared with your explicit permission.
We use collected data to provide course content, track your learning progress, send important updates about your enrollment, process payments, respond to support requests, and improve our educational offerings. Additionally, we analyze usage patterns to identify popular content areas and optimize our curriculum accordingly.
Marketing communications are sent only with your consent and can be unsubscribed from at any time. We may also use aggregated, non-personal data for research and industry reporting purposes.
Information Sharing and Disclosure
We maintain strict controls over who can access your personal information. Sharing occurs only in specific circumstances and with appropriate safeguards in place.
We share information with trusted service providers who assist in delivering our educational services, including payment processors, email service providers, cloud hosting services, and learning management system vendors. These partners are contractually bound to protect your information and use it only for specified purposes.
We may disclose information when required by Australian law, court orders, or government regulations. In the event of a business merger or acquisition, personal information may be transferred as part of business assets, with continued protection under this privacy policy.
Anonymous or aggregated data may be shared with industry partners for research purposes, but this data cannot be used to identify individual users.
Data Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.
Technical measures include SSL encryption for data transmission, secure database storage with access controls, regular security audits and vulnerability assessments, automated backup systems with encryption, and multi-factor authentication for administrative access.
Organizational measures include staff training on privacy and security protocols, limited access to personal information on a need-to-know basis, regular review of data handling procedures, incident response plans for potential breaches, and vendor security assessments before engaging third-party services.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously update our security practices to address emerging threats.
Your Privacy Rights
Under Australian privacy legislation, you have significant rights regarding your personal information. We're committed to facilitating the exercise of these rights through clear processes and reasonable timeframes.
Your Rights Include
- Access: Request copies of your personal information we hold, including details about how it's used and who it's shared with.
- Correction: Ask us to update or correct inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Portability: Receive your data in a structured format for transfer to another service provider.
- Restriction: Request limitation of processing in certain circumstances.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
To exercise these rights, contact our privacy team using the details provided below. We'll respond within 30 days and may require identity verification to protect against unauthorized access. Some requests may be subject to legal exceptions or require clarification of scope.
Data Retention and International Transfers
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on the type of information and our relationship with you.
Account information and learning records are kept for the duration of your active participation plus seven years for educational record-keeping purposes. Marketing data is retained until you withdraw consent. Technical logs and analytics data are typically retained for two years unless required for security purposes.
Some of our service providers may process your information outside Australia. When international transfers occur, we ensure adequate protection through appropriate safeguards such as standard contractual clauses, adequacy decisions, or other approved mechanisms under Australian privacy law.
You have the right to request information about international transfers affecting your data and the safeguards in place to protect it.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized content. Understanding how these technologies work helps you make informed decisions about your privacy.
Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand how users interact with our site, allowing us to improve content and navigation. Preference cookies remember your settings and choices to personalize your experience.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality. We also use web beacons and similar technologies in emails to track delivery and engagement rates.
Third-party cookies from embedded content or social media widgets are governed by the respective providers' privacy policies. We regularly review our cookie usage to ensure it aligns with current privacy standards.
Children's Privacy
Our services are designed for individuals aged 18 and older. We do not knowingly collect personal information from children under 18 without proper parental consent. If you're under 18 and wish to participate in our programs, parental or guardian consent is required.
If we become aware that we've collected personal information from a child without appropriate consent, we'll take steps to remove that information from our servers. Parents and guardians can contact us to review, modify, or delete their child's information.
Educational institutions enrolling students under 18 must ensure proper consent mechanisms are in place and may need to establish separate data processing agreements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through appropriate channels before the changes take effect.
Minor updates that don't materially affect your rights or our data handling practices may be posted without specific notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
The "Effective Date" at the top of this policy indicates when the current version became active. Previous versions are archived and available upon request for your reference.
Complaints and Regulatory Contact
If you're not satisfied with how we've handled your privacy concerns, you have the right to lodge a complaint with the Australian Privacy Commissioner. We encourage you to contact us first so we can attempt to resolve any issues directly.
The Office of the Australian Information Commissioner (OAIC) can be reached at www.oaic.gov.au or by calling 1300 363 992. They provide guidance on privacy rights and can investigate complaints about privacy breaches.
We're committed to working cooperatively with privacy authorities and will respond promptly to any official inquiries or investigations related to our data handling practices.